Frequently asked questions
What are the System Requirements for Installing Stafftrends®?
Windows 2000/XP/Vista Min
512 MB Memory (Min 1,024 for Vista)
MS Outlook 2000/XP/2003/2007 (For certain features related to incoming
mail) MS Word 2000/XP/2003/2007
Internet Explorer 6.01 or greater
What are known issues regarding installation of Stafftrends®?
- On Windows 2000/XP, during installation:
- If you get error "Registering dll's or ocx's", login as 'Admin' and try to install again.
- f you get error 'Not enough disk space', even though you have at least 100 MB on "C" drive, login as 'Admin' and try to install again
- On all Windows, if installation fails:
- Delete all files in the Windows 'Temp' folder.
- Make sure you have atleast 100 MB of free space on the "C" drive.
-
On all Windows, when you start cBizLook, if you get error 'Creating
MAPI Session':
- Download and install correct version of CDO ow to upgrade to latest version of Stafftrends®?
How to upgrade to latest version of Stafftrends®?
When a new version is available, Stafftrends® will automatically
prompt you to install the latest version. You can also download and
install the latest version manually, by choosing Help on Stafftrends®
Main Menu and then click on Download Latest Version.
If direct importing of contacts from MS Outlook/Outlook Express
fails?
Under some rare circumstances, while importing directly from MS Outlook/Outlook
Express, Stafftrends® may fail. If that happens, export the contacts
from MS Outlook/Outlook Express as Comma Separated (CSV) format. And
then import the CSV file into Stafftrends contacts.
How to export address book from Eudora?
Eudora does not allow any export of Address Book. Using Outlook Express,
import the address book from Eudora into Outlook Express. And then,
using Stafftrends®, import the contacts directly from Outlook Express
into cBizOne.
I need to backup Contact, Consultants, etc., where is the
data stored?
All your data is stored in one database file 'stafftOne.mdb'. It will
be in the DataPath folder given in the Stafftrends® Options. Ex:
c:\Program Files\stafftrends\staffData
How do I share Contacts, Consultants, etc., with other Stafftrends
users in my Company?
On the Tools menu of Stafftrends® click Options to show the Options
window. Select the General tab. Enter the network path of the Stafftrends®
Data Folder. All the users should have unrestricted network access to
that folder. You may contact your system administrator regarding sharing.