Stafftrends commitment to deliver high quality business solutions means that our customers depend not only on our applications, but also on our experience in supporting those solutions. Stafftrends stands behind all of its products with a world-class technical support organization. We have teams that specialize in the implementation, configuration, training, support as well as the customization of our applications. Once your solution has been deployed, Stafftrends team will transition responsibility of the solution to your IT staff and support professionals.
Stafftrends offers comprehensive implementation services for its products to ensure they are implemented effectively and they meet your expectations. As part of the implementation process, we will spend time understanding your requirements and helping you determine how automation and process reengineering can improve your business. With this approach, specifications, cost and timelines can be effectively managed.
A key benefit of working with Stafftrends's implementation team is the proven project management process that is used along with a staff of skilled consultants to reduce risk and manage projects to on-time delivery within budget.
We know data. The most important part of any implementation is ensuring the mission-critical data you use in your existing systems is imported into Stafftrends properly. You organization cannot remain productive without having good data. All of the data conversions can be done using our flexible import tool or our in-house data conversion specialists can help you import the data, as per your needs. We have extensive experience in importing data from various systems and databases.
We work with our customers to provide operational support once the system is deployed in the customer's production environment. This last stage of knowledge transfer ensures that any technical knowledge that may still be needed to maintain the system can be quickly addressed by Stafftrends's knowledgeable technical support team.
Improper configuration is the major cause of new system failure. Our Implementation Services delivers the expertise required to achieve successful implementation from the get-go. We install, set up, configure, train and verify your Stafftrends system so that it provides optimum stability and performance.
Stafftrends is well equipped to provide you with the skills, knowledge, and tools necessary for the successful implementation of a timeless and scalable solution. Using our highly skilled and knowledgeable professionals, our tried-and-true processes, and unbeatable technology, you can maximize the efficiency and effectiveness of your Stafftrends product implementation while empowering your own employees with the means to achieve your organization's goals.
All of our products are backed by in-house telephone support. In-depth knowledgebase, tutorials, online issue tracking, and support tools are available via our secure online customer support portal.
After implementation, and during the lifetime of the service contract, Stafftrends will maintain the integrity of the system and add new upgrades to improve functionality and performance.